Probate
How to Verify the Professionals Involved in a Property Decision (Before You Sign or Send Money)

This guide is general education, not legal advice. Licensing and oversight are state-specific for many roles (agents, appraisers, attorneys, and some closing/title roles). Use the tools and steps below for the state where the property is located and the state where the professional is authorized to work. If guidance conflicts with your state regulator or your signed documents, defer to the regulator and get legal advice locally.
Verify professionals in two layers: (1) confirm their authorization (license/registration status and any disciplinary history) through the correct regulator, and (2) confirm you’re communicating with the right person using independently verified contact details before you sign documents or send funds. The first step helps you avoid unlicensed practice; the second helps you avoid impersonation and wire scams. [1] [2] [4] [1] [2] [4]
A practical rule: treat every new name on the transaction like a new vendor. Ask: “Who regulates you?” “What’s your license or registry number?” “Which state are you authorized in?” Then verify the answer yourself using the appropriate state board or national registry where available. [1] [2] [1] [2]
Step 1: Identify the exact role (titles can be misleading)
Start by writing down each person and company involved and what they are doing: listing agent, buyer’s agent, broker, mortgage loan originator, lender, appraiser, settlement/closing agent, title company, attorney. The same person may use multiple titles in conversation, but verification depends on the formal role and the state where the property is located.
Concrete questions to ask early: “Are you acting as an agent or a broker?” “Are you the lender, or a loan originator working for a lender?” “Are you a licensed appraiser performing an appraisal, or providing an informal valuation?” The goal is to match the role to the right verification tool.
- List every person/company and their role in one place (name, company, phone, email, role).
- Ask each professional: “What is your license/registry number and which state issued it?”
- Confirm whether the property is in a different state than where you live (verification should follow the property’s state for many roles).
- Pause if someone avoids giving a license/registry number or gives a number that doesn’t match their name/company.
Real estate agents and brokers: verify license status and disciplinary history in the property’s state
For real estate agents and brokers, use the licensing authority for the state where they are practicing. Federal consumer guidance recommends checking your state’s licensing agency (often called a Department of Real Estate or similar) and looking for disciplinary history. [1] [1]
Concrete questions to ask yourself while reviewing the state record: Does the name match exactly (including middle initials or suffixes)? Is the license active? Is the person an agent working under a broker, and if so, who is the supervising broker? Is there any public disciplinary information listed? [1] [1]
If you’re an heir working from out of state, be especially strict about verifying the agent in the state where the property sits. State oversight is not interchangeable from one state to another, and titles used in casual conversation are not proof of licensure. [1] [1]
- Locate the correct state real estate licensing agency for the property’s state. [1]
- Search the agent and the supervising broker; screenshot or save what you find for your file.
- Confirm license status (active vs. expired) and check for any disciplinary history listed. [1]
- If someone says they’re “licensed in another state,” ask how they are legally practicing in the property’s state (and verify through that state’s regulator).
Mortgage loan originators and mortgage brokers: use NMLS and confirm state authorization
For mortgage loan originators and companies that broker or make mortgage loans, a key national tool is the Nationwide Mortgage Licensing System & Registry (NMLS). Federal consumer guidance states NMLS offers a free way to check whether a person or company is authorized to broker or make mortgage loans in your state. [2] [2]
You can also consult your state regulator for information on disciplinary actions against loan originators or companies. This matters because authorization and enforcement are tied to the state where the loan activity is happening. [2] [2]
Practical questions to ask: “What’s your NMLS ID?” “Are you authorized in the state where the property is located?” “Are you employed by the lender, or are you a broker placing the loan?” Then verify the NMLS record matches the name and company you’re dealing with. [2] [2]
- Ask for the individual’s and company’s NMLS ID. [2]
- Look them up in NMLS to confirm authorization in your state. [2]
- Check your state regulator for any disciplinary information available. [2]
- If the person wants you to move fast, slow down and verify first; urgency is not proof of legitimacy.
Appraisers and valuations: confirm you’re getting a licensed appraisal (when an appraisal is represented)
Not every “valuation” is an appraisal. Federal consumer guidance explains that valuations can differ and notes that appraisals must be performed by licensed real estate appraisers. If someone is representing their work as an appraisal, you should expect licensing to apply. [3] [3]
Because appraiser licensing is handled at the state level, verification typically means checking with the state appraisal board in the jurisdiction where the property is located. Use the appraiser’s full name and license number and confirm the license is current for the type of appraisal being performed. [3]
Concrete questions to ask: “Is this an appraisal or another type of valuation?” “What is your appraiser license number, and which state issued it?” “Who is the client for this appraisal?” (In many contexts, the client may be the lender, not the homeowner.) Focus on clarity about what document you’re relying on and who ordered it. [3] [3]
- Ask whether the deliverable is an appraisal or a different valuation product. [3]
- If it’s an appraisal, request the appraiser’s state license number and verify it with the state appraisal authority. [3]
- Confirm the name on the state record matches the person signing the appraisal report.
- Keep a copy of the appraiser’s contact info from a source you trust (not just an email signature).
Closing, settlement, title, and attorney roles: verify identity, then verify credentials in the right place
Many property decisions become irreversible at the closing stage because money and title transfer quickly. Federal consumer guidance warns about phishing and closing scams and recommends confirming identities and instructions in person or through previously verified phone numbers, rather than relying on email alone. This is especially important for wire instructions. [4] [4]
For attorneys, verification commonly involves checking the state bar directory for the state where they are licensed. For settlement/title/closing professionals, oversight varies by state; some states license or certify certain roles and others structure closings differently. Your safest approach is to ask: “What state agency regulates your role?” and verify through that agency where possible, while also doing strict identity confirmation before payments. [4] [4]
Concrete questions to ask before you sign or send funds: “Can you read back the wiring instructions to me over a previously verified phone number?” “If the wiring instructions change, what is your verification procedure?” “Who should I call at your office using a number I obtain independently?” The point is to reduce the chance you’re interacting with an impersonator. [4] [4]
- Before wiring any funds, confirm instructions in person or using a previously verified phone number (not one provided in a sudden email). [4]
- Treat any last-minute change to wiring instructions as a red flag and re-verify through a known-good contact path. [4]
- Ask attorneys for their bar state and bar number; confirm in the state bar directory.
- Ask the settlement/title provider what state authority (if any) licenses or regulates their role, and verify where possible.
Extra screening for FHA-related transactions: debarment and program eligibility checks
If the transaction involves FHA financing, there is an additional compliance concept: participants in the transaction should not be debarred or suspended from federal/FHA-related participation. HUD guidance requires lenders to verify that participants are not debarred or suspended using tools such as SAM.gov, LDP lists, and NMLS as applicable. [5] [5]
As a consumer or heir, you may not run the lender’s internal quality-control process, but you can still ask a direct question: “As part of your FHA process, do you check whether transaction participants are excluded or debarred?” This can prompt the lender to confirm their compliance steps. [5] [5]
HUD underwriting guidance also ties certain documentation to licensing when commissions are involved, reinforcing the practical theme: licensing status and role clarity matter, and you should expect professionals to be able to show where their authority comes from. [6] [6]
- If FHA financing is involved, ask the lender what checks they perform to confirm participants are not debarred/suspended. [5]
- Ask every paid participant for their role and licensing/registry number; verify in the appropriate system (state board or NMLS). [2] [6]
- Document who is being paid what (commission, fee, referral) so you can spot unexpected additions to the settlement paperwork.
Common questions
What if I can’t find someone in the state database right away?
Pause major steps (signing, paying deposits, wiring funds) until you can verify. First, double-check spelling and whether the person is operating under a business name or a different legal name. Then ask them for their license/registry number and the exact issuing state. For mortgage roles, use NMLS to check authorization in your state. If they still can’t be verified, contact the relevant state regulator for guidance and consider choosing a different professional. [1] [2] [1] [2]
I got wiring instructions by email. What is the safest verification step?
Do not rely on email alone. Confirm identities and instructions in person or using previously verified phone numbers (for example, a number you already had on file or obtained independently), not a number included in the email. Treat any change in wiring instructions as suspicious until verified through a trusted channel. [4] [4]
Is an online ‘property valuation’ the same thing as an appraisal?
Not necessarily. A valuation can be produced different ways, but an appraisal, when represented as an appraisal, must be performed by a licensed real estate appraiser. If you’re relying on an appraisal for a major decision, ask for the appraiser’s license information and verify it with the appropriate state appraisal authority. [3] [3]
If an FHA loan is involved, is there any extra verification I should ask about?
Yes. HUD requires lenders to verify that transaction participants are not debarred or suspended using tools such as SAM.gov, LDP lists, and NMLS as applicable. You can ask your lender to confirm they perform these checks as part of their FHA process. [5] [5]
Sources and further reading
- Find the right home | Consumer Financial Protection Bureau
- Is there any way I can check to see if the company or person I contact is permitted to make or broker mortgage loans? | Consumer Financial Protection Bureau
- Why did I receive different valuations during the mortgage loan application process? | Consumer Financial Protection Bureau
- Mortgage Closing Scams: How to protect yourself and your closing funds | Consumer Financial Protection Bureau
- V. QUALITY CONTROL, OVERSIGHT AND COMPLIANCE
- II. ORIGINATION THROUGH POST-CLOSING/ENDORSEMENT
General information only, not legal, tax, or financial advice. Rules and procedures depend on the jurisdiction and circumstances. Consult an appropriately licensed professional before acting.